The Rule of 1% | A Video
Are Your Customers Raving About Your Service?
Remember:
Do a great job for others and they tell 10 people!
Do a lousy job...they tell 100 people!!!
What do you want others to say about your service?
7 simple thoughts:
Answer your phone, leave messages and have a professional voicemail too!
The Best Order to follow-up? Call, then text, the email! (not only one method)
Follow-up right away; when they call, while you're servicing them and after the sale!
Send a "Thank You" Note after the sale! Take about 2 minutes to make 1000's!$!
The Customer is ALWAYS RIGHT!
See #4!!
Make sure your teams follow steps 1-6!!!!